Games88 Privacy Policy — Your Data Is Safe With Us

1 Introduction & Overview

Games88 (games88.win) is a trusted online gaming platform built for players in Bangladesh. We believe that trust and transparency are the foundation of a great gaming experience. That's why our Privacy Policy is designed to give you a clear understanding of how your information is collected, used, and kept secure.

This Privacy Policy applies to all Games88 services, including the website, mobile app, and other digital channels. By using Games88, you are considered to have agreed to this Privacy Policy.

The Games88 Privacy Policy is written in English so that every user in Bangladesh can clearly understand their rights over their own data.

2 What information do we collect?

Games88 only collects information that is necessary to provide its services. We never collect excessive or unnecessary data. The categories of information we collect are listed below:

We never collect sensitive information such as religious identity, political views, or health data. Your password is always stored in hashed form — no staff member can ever view it.

3 How do we use your information?

Games88 uses your information only for specific, limited purposes. We never use your data for any other purpose without your consent.

• Account management: For registration, login, password recovery, and managing account settings.
• Payment Processing: To process deposits, issue withdrawals, and verify transactions.
• Security Assurance: To detect fraud, prevent money laundering, and protect your account.
• Customer Support: To resolve your issues, answer your questions, and provide any support you need.
• Responsible Gaming: To monitor unusual gaming behaviour and ensure your safety.
• Compliance with legal obligations: To meet regulatory requirements and fulfil legal obligations.
• Service Improvement: Used for statistical analysis to improve the gaming experience (no personal identity involved).

4 Sharing Information with Third Parties

Games88 does not generally share your information with third parties. However, limited data sharing may be required in certain specific situations. These cases are transparently outlined below:

• Payment Partners: Only the financial information required to process payments is shared with bKash, Nagad, Rocket, or your bank.
• Security Provider: Limited device information may be used to operate our fraud detection system.
• Legal authorities: Information may be disclosed in response to lawful requests from courts or government authorities under applicable laws of Bangladesh.
• Game Provider: Information required to operate games may be shared with licensed game providers.

5 Cookie Policy

Games88 uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience.

• Essential cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Performance Cookies: Used to monitor website speed and performance.
• Preference Cookies: To remember your language, theme, or other preferences.
• Analytics Cookies: Helps improve our services by analyzing user behavior.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit some functionality on the website.

6 Your Rights

Games88 believes you have full rights over your own data. Your rights are outlined below:

• Right to Access: You can find out at any time what information Games88 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After closing your account, you may request deletion of your data (subject to legal limitations).
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You may request an export of your data in a specific format.

To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.

7 Security Measures

Games88 employs the latest technology to protect your information. Our security framework operates across multiple layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Option to enable an additional verification layer when logging into your account.
• Firewall Protection: Our advanced firewall system prevents unauthorized access.
• Regular Security Audits: Regular security reviews conducted by third-party experts.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.
• Access control: Staff can only access information that is necessary for their specific role.
• Suspicious Activity Monitoring: An automated system operates 24/7 to detect unusual activity.

8 Data Retention Period

Games88 retains your information only for as long as necessary. The retention periods for different types of data are outlined below:

Once the designated retention period expires, data is automatically and securely deleted or anonymised.

9 Minor Protection

Games88 is a platform exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18 under any circumstances.

Age verification is carried out during registration. If a minor registers using false information and is later identified, their account will be immediately closed and all collected data will be deleted.

10 Privacy Policy Updates

Games88 reserves the right to update this Privacy Policy as needed. In the event of any changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• A notice will be posted on the website for any significant changes.
• You may be notified of changes via your registered email address.
• Continued use of our services after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page regularly.

11 Contact & Support

If you have any questions about our Privacy Policy or wish to make a request regarding your data, please contact us:

• Email: [email protected]
• Live Chat: Click the live chat button on the website.
• Response Time: Responses are typically provided within 24 hours.